Returns and Exchanges
Click link to request a return label
Return/ Exchange Policy
All items marked $14.99 are final sale
For all US + US territory orders, NÜERA Swim will gladly allow any FULL PRICED swimwear or apparel item to be returned or exchanged. All SALE items are eligible for FREE exchange/ store credit with shipping label supplied. Returns and exchanges must be shipped back within 14 days of receiving the merchandise. Product is eligible for return or exchange as long as it has not been worn, washed, or damaged. The merchandise must be in its original packaging, tags attached, sanitary liners in place, and need to be sent back in the original bags.
All INTERNATIONAL orders are eligible for store credit. Customer is responsible for return shipping costs or customer can request a label from us and the shipping cost is deducted from the store credit total. We do receive discounts with shipping carriers so requesting a label from us is most likely the most cost effective and the easiest route. Customers are also responsible for any customs fees specific to their location.
All orders are eligible for one free exchange, all additional exchanges within that order will be an additional charge of $9.50 to cover the additional shipping costs of the exchange.
Please allow 3-4 days after delivery to process exchanges and store credit.
We will not accept merchandise sent to us that was not postmarked within 14 days of receiving the purchase. NÜERA Swim always reserves the right to refuse a refund or exchange.
Returns and exchanges should both be shipped to the return address on the package received.
• There is no guarantee we will have your desired exchange piece in the desired size or color. When submitting an exchange you will receive store credit and can then exchange your order for any product within the price of your original order. If you would like to exchange your order for a product that is priced higher, you will just need to pay the difference in price.